Service Agreements & Solution Optimisation

A stable and flexible digital foundation is the very basis for delivering business results. Pentia can secure that foundation for you.

Service delivery management, application management, service agreements or solution maintenance are often associated with the technical tasks of problem management, support, release management and system update. At Pentia, we do not believe that service should stop there.

In order for a solution to continuously develop and support business goals, it is essential that the maintenance of a solution not only covers the technical issues but also proactively supports the user experience, business processes and organization. Consequently, we offer a wide range of service agreements to our customers. 

We proactively work with:

  • Performance monitoring and customisation
  • Continuous design and brand compliance monitoring across channels
  • Availability and compliance
  • Adaptation of collaborative models
  • Ongoing health check of solutions and platforms
  • Training of end-users
  • Development processes, DevOps and release management
  • Onboarding of developers, customer based or 3rd party
  • Multi-vendor and gatekeeper roles
  • Support and problem management
  • System and platform update
  • Maintenance and cost optimisation in cloud

Full ownership and security

We're capable of taking on the full ownership of any further development and the operation of your solution. Furthermore, we offer services and Application Management according to your needs thus ensuring you ongoing business value, stability and budgetary predictability.  

Let's talk digital opportunities

Nikolaj Bo Christensen
Account Manager
++45 3113 1952



Nic Circle